Homecare: Not Just for Seniors!
It's true that a large majority of our clients at Visiting Angels are seniors. But did you know that we also care for a significant number of clients who are far from retirement age?

Homecare services are helpful in any situation where an individual needs assistance maintaining independence at home. Because the core of our non-medical services is providing help with the basics of daily living, there are countless scenarios where choosing to hire a caregiver can be an invaluable decision for anyone at any age.

A few examples of non-senior clients we have cared for include:

  • Children: We have helped families with children living with long or short term illnesses and disabilities that, in many cases, require care throughout the day. Frequent medication reminders, constant companionship and other routine activities make meeting a child's care needs difficult for parents who cannot be with them all day due to work or other responsibilities.

  • New moms: Light housekeeping, meal preparation, errands and other household tasks are life savers for new moms who are adjusting to life with an infant while simultaneously recovering physically and caring for other children.

  • Post-op Recovery: Whether cosmetic or routine, outpatient or inpatient, people of every age require additional assistance after a surgical procedure to maintain their independence and recover successfully. Visiting Angels can assist with picking up perscriptions, meal preparation, transportation to follow-up appointments and other tasks that spouses or other familiy members may not be available to help with.


  • For more informaton about Visiting Angels and how our caregivers can assist your loved one of any age, please contact one of our three Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    8/18/2010 10:20:01 AM
    Hospital Discharge Assistance
    Those of us who work in homecare are no stranger to the trials and tribulations of the hospital discharge process. We help many of our clients through the journey from admission to diagnosis to discharge, and are well aware of the pitfalls that can arise if you are going through the process without an experienced advocate.

    Unfortunately, due to insurance limitations, overcrowded hospitals, lengthening life expectancy and a host of other factors, the hospital discharge process is becoming increasingly traumatic- and consequently, increasingly ineffective. A high percentage of elderly patients who are discharged from a hospital will be re-admitted within 30 days. This is a huge probem that needs to be faced head on by all of us working in the continuum of care.

    Until a major healthcare system overaul takes place it is crucial that patients who are admitted into hospitals understand what they are facing and are armed with the right tools to successfully navigate a hospitalization. A recently published column in The New York Times sheds light on this issue and offers some invaluable tips. You can read the article here.

    For more information about how Visiting Angels can help you or a loved one successfully navigate the hospitalization process to an effective transition back home, please contact one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    7/12/2010 5:13:42 PM
    Happy Fourth of July!
    As you celebrate our nation's birthday, think about the seniors in your community who have fought to protect our freedom and now rely on us to ensure their independence.

    At Visiting Angels we celebrate Senior Independence Day everyday!!

    Have a happy and safe Fourth of July holiday!

    From the Visiting Angels Team
    7/2/2010 2:21:08 PM
    A Cautionary Tale
    We are always heartbroken to learn about a senior who is abused by their caregiver. Unfortunately, it happens more frequently than anyone would like- just ask the overloaded office of Adult Protective Services in any county. Some stories are more shocking than others, as is the case of the recent murder of a Pleasant Hill woman by her live-in caregiver. You can read the story here.

    As unfathomable as this situation is, there is a very important lesson to take away from Ms. Scanlon's tragic death: Never hire a caregiver without knowing their background. Whether you go through an agency that takes care of screening and background checking their caregivers or hire someone privately and conduct your own background check, never let anyone into your home or your loved one's home without first thoroughly checking them out.

    While the majority of individuals who become caregivers do so with the best intentions and most caring of hearts, there are unfortunately those out there who are opportunists and are looking to take advantage of a vulnerable senior. Be smart, work with someone you trust, and whenever possible, hire caregivers through a full-service agency that thoroughly screens their employees- like Visiting Angels.

    Pass this important lesson along to anyone and everyone you know to help avoid future tragedies like Ms. Scanlon's death.

    For more information about hiring a fully screened and background checked caregiver, contact one of our three Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    7/1/2010 11:28:02 AM
    Welcome Claudia, our new RN Care Manager!
    We are proud to announce the addition of Claudia Simone, R.N. as care manager to the care team in our San Ramon office! Claudia will oversee complex case management and share client assessment responsibilities with our Branch Manager. In addition, she will be actively involved in the development of our client care plans.

    “We are proud to offer our clients Claudia Simone’s valuable services as part of our comprehensive professional, non-medical homecare,” said Kelly Miller, our Community Relations Dirctor. “Claudia’s extensive experience will truly benefit our clientele, and she is an extremely valuable addition to our team.”

    Claudia brings with her over 36 years of nursing experience. Prior to joining Visiting Angels, she was a Director of Health Services for Assisted Living Communities in San Francisco and San Mateo counties. She was also the Clinic Director for Axis Community Health in Alameda County, a Nurse Manager for Bayspring Women’s Medical Group in San Francisco, and she worked in a nephrology practice in Florida. She has also trained in Title 22 Regulations Division 6 of the Department of Social Services pertaining to retirement communities for the elderly.

    We welcome Claudia warmly and are excited about the clinical insight she brings to our team. With Claudia on board we look forward to offering our clients an even higher level of premium, professional, and reliable non-medical services.

    For more information about Visiting Angels, our care management and homecare services, please contact one of our three Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    5/19/2010 6:50:33 PM
    Take the Pressure Off
    Many are expected to take care of elderly parents or family members as their parents age and become less independent. It is very difficult, especially considering that most caregivers have their own careers and families to take care of as well. Families are happy to take care of their loved ones; however, it is recommended that there is some type of additional senior care to give respite to families. This is helpful with daily tasks and overnight and out of town needs.

    There are a multitude of basic needs, including household maintenance and chores to be tended to when aiding in senior care. Fundamentals such as bathing and grooming, preparing meals, household chores, and paying bills are some examples of what needs to be done for someone. Perhaps some of these can be done by family members, but many times it is too much to handle, and additional caregivers are needed. Services are available to provide help for these basic senior care needs and companionship.

    In addition to chores and keeping up with household duties, maybe a challenge is overnight care, or even being responsible for someone who lives out of town. In this day and age, it is common for families to live great distances from each other. If the adult child who is responsible for a senior lives out of town, how will their parent get to a doctor’s appointment, have a companion to check in on them, or take their proper medication? Hired senior care is available, and they offer caring, secure, and trained caregivers. Perhaps a family has coverage during the day, but is unable to spend the night with a loved one, and would feel more secure if their parent had someone in their home overnight. These senior care services are available also.

    Visiting Angels provides caring, at-home caregivers offering respite for families, alleviating the stress that they may have. Visitingangels.com has caregivers that can help with hygiene assistance, meal preparation, housekeeping, errands, and much more. They allow the maintenance of a family’s schedule while providing personalized care.

    Bio: Grace Enderlein is a freelance writer and editor. “Take the Pressure off With Senior Care” notes that respite care from Visitingangels.com is helpful for a family caring for a loved one in need.

    To learn more about Visiting Angels and how our experienced caregivers can help you take the pressure off, please call one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    5/3/2010 4:27:50 PM
    Earth Angels
    At Visiting Angels it is our goal to care for our community as a whole. This includes caring for the environment and practicing "green" behavior both at home and at work.

    With Earth Day right around the corner, Visiting Angels is sharing tips with our fellow professionals for how to make your workplace more environmentally friendly.

    Here are the top 5 Visiting Angels Earth Day tips for your office:

    1. Start a recycling program if your office doesn't already have one. It's easy, saves energy and pollution, and you can pool your recycling earnings to use for fun office extras.

    2. Paper or plastic? Neither! They both gobble up natural resources and cause significant pollution. Save energy and trees by bringing your lunch in a reusable bag.

    3. Americans send 29 billion plastic water bottles a year to our landfills, lakes, rivers and oceans. It takes 17 million barrels of crude oil to produce them- enough oil to keep a million cars going for a year! Reach for a reusable water bottle instead.

    4. Turn off your computer or set it to hibernate when your day at the office is done. This alone can save $75 per computer per year in energy use.

    5. Turn off your computer screen whenever you leave your office. Screen savers are not energy savers. Using a screen saver may in fact use more energy than not using one!

    For more information about these and other Earth Day tips, visit these sites:

    www.energystar.gov

    www.reusablebags.com

    www.nationalgeographic.com

    To find out more about Visiting Angels and our homecare services, please contact one of our three Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    4/12/2010 2:51:53 PM
    Finding Long Term Care
    Finding the right long term care option for you or your loved one can be overwhelming. It is emotional and can often become a jumble of information, paperwork, processes and procedures.

    Looking for long term care options raises many questions- Can I stay in my home? Am I appropriate for an assisted living facility? What are my needs? What can I afford?

    It also introduces a number of terms that the average person probably isn't familiar with: board and care home, home health v. homecare, palliative care, licensed v. unlicensed, and CNA (Certified Nurse's Aid), just to name a few.

    Luckily, many professionals in the senior healthcare industry recognize the difficult nature of the process of finding the right long term care option. As a result there are an increasing number of tools available to help make the decision easier. Here is a short list of resources to get you started:

    Placement Specialists:

    It is the job of a placement specialist to be the expert on long term care options in a given community. They keep up-to-date on the status of facilities by conducting a regular rotation of visits- some scheduled, some impromptu- to check up on the places they recommend to their clients.

    During their visits, placement specialists not only look into the care and licensing in each facility but at the intangibles that are important to families and future residents. What is the ambiance? Do the residents seem active and engaged? Is the facility clean and the staff attentive?

    For a list of recommended placement specialists in your area contact your loal Visiting Angels office.

    Online Tools:

    Websites for finding long term care resources are popping up right and left. Some are simply online directories, others are a little more involved and help walk you through your needs and identify your options.

    CalQualityCare.org is a great place to start. You can search for resources and take a quiz to identify what type of care you're looking for. Note: this site does not list non-medical options like Visiting Angels. The resources are provided by the State of California and only include licensed care options.

    Non-profit Organizations:

    Most communities are fortunate to have non-profit organizations that help connect seniors and their families with long term care resources. Some of these organizations are affiliated with hospitals and others are independent.

    We refer many of our clients in the East Bay to John Muir Senior Services. This comprehensive organization is a one-stop shop for senior-related information in Contra Costa County. Anyone can call and speak with a social worker who can assess the caller's needs and recommend appropriate long term care options.

    Ask your doctor, senior center or friends if they know of a similar organization in your area.


    To learn more about Visiting Angels and find out how we fit into your long term care plan, or to receive further information about the long term care resources listed above, please call one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    2/8/2010 1:14:34 PM
    Cold Weather Warnings
    Winter 2009-2010 has already brought record cold temperatures to the Bay Area and the rest of the US- and it's only January! With weeks to go before the relief of Spring it is crucial that anyone who cares for a senior is aware of the dangers of cold weather.

    The National Institute on Aging publishes a pamphlet called, "Stay Safe in Cold Weather!". It contains vital information about the risks posed by winter weather as well as tips for keeping older adults safe and healthy through the cold months.

    To view or order the pamphlet click here.

    1/18/2010 3:05:05 PM
    Silvers Summit at the Consumer Electronics Show
    Emergency response systems that work anywhere? Online status updates from the staff at your parent's nursing home? A website customized to make caregiving easier? According to attendants at the second annual Silvers Summit technology show these and other advancements could represent the future of aging.

    Major tech companies are recognizing the opportunities for growth in senior healthcare, a traditionally low tech industry. But how practical are these inventions? What is the probability that they will be implemented in the near future?

    Read a discussion about this topic here. For more information about the Silvers Summit at the Consumer Electronics Show, click here.



    1/11/2010 11:50:25 AM
    Transportation Services
    We have received a lot of inquiries from people looking for assistance with transportation. In response to this need Visiting Angels is proud to present our transportation service!

    Our transportation service includes:

  • Door-to-door pick-up and drop-off

  • 3 hours of service *

  • 10 miles of free transportation **

  • Companionship and assistance

  • Our caregiver will wait with you

  • Flexible Scheduling

  • No Long Term or Ongoing Obligation

  • All caregivers are screened, bonded and insured with valid CA Driver’s Licenses and car insurance (can also drive insured client’s car)


  • Think of us for:

  • Outpatient Surgery and Procedures

  • Grocery Shopping

  • Prescription Pick-up

  • Doctor Appointments

  • Beauty Parlor Visits

  • Errands

  • Hospital Discharge Assistance

  • And much more!


  • To schedule transportation or for more information, please call one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    11/30/2009 10:53:48 AM
    November
    The month of November is designated to draw attention to a few causes that are near and dear to our hearts here at Visiting Angels. Follow the links below to learn more about these causes as well as ways you can recognize some very important people and organizations during the month of November.


    National Alzheimer's Disease Awareness Month


    National Family Caregivers' Month


    National Hospice/Palliative Care Month


    11/2/2009 3:53:26 PM
    Earthquake Preparedness
    The recent 20th anniversary of the Loma Prieta Earthquake reminded all of us living in the Bay Area of how important it is to be prepared. With fears of "The Big One" looming it's critical that we have disaster supplies on hand and an emergency plan in place.

    For our clients and other seniors living in the Bay Area there are additional considerations. Health complications, physical impairments and isolation are very real issues facing seniors in our community, and they make disaster preparedness more complex. Questions that arise include, how can you ensure that you will have your necessary daily medications on hand after a major earthquake? If you live in an assisted living community or skilled nursing facility, how will you know where to go and what to do if the building sustains damage? If you have limited mobility or are no longer able to drive, what will you do if there is an evacuation?

    Various organizations offer information about how to assemble a survival kit, what to include in your disaster plan and other crucial tips to be prepared in the event of an earthquake. The United States Geological Survey (USGS) along with many partner organizations published the handbook Putting Down Roots in Earthquake Country. An online version can be found here.

    Rebuilding Together Oakland published a helpful handbook that focuses on extra steps seniors should take to be prepared. The Earthquake Preparedness Manual: Survival Guide for Seniors can be found here.

    It doesn't take much effort to be prepared, but preparation is the key to surviving a major disaster like an earthquake. Use the publications above as a guide and make sure you have supplies in your home, office and car- you never know where you'll be when disaster strikes. Most importantly, be sure not only to prepare yourself but think about anyone you know who can't prepare themselves and may not have anyone else available to help.

    For more information about disaster preparedness for seniors and the homecare services we provide at Visiting Angels, please call one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    10/23/2009 5:23:30 PM
    National Case Management Week
    October 11-17 is National Case Management Week. This is the time of year when case managers around the nation are recognized for the important work they do and the contributions they make to healthcare.

    But what is case management exactly? According to the Case Management Society of America (CMSA), "Case management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's health needs through communication and available resources to promote quality cost-effective outcomes."

    At Visiting Angels we and our clients owe a lot to case managers. These individuals at hospitals, skilled nursing facilities, assisted living communities and private organizations assist seniors in identifying their needs and connecting them with the resources necessary to meet those needs. Often, we will get a call from a case manager working with a senior who needs assistance staying independent at home. Conversely, Visiting Angels will contact a case manager when we recognize that one of our clients could use some additional services that we may not provide.

    Case managers are extremely deserving of our thanks and we'd like to take this opportunity to wish all case managers a very happy National Case Management Week!

    For more information about National Case Management Week click here.

    To learn more about Visiting Angels and how we can help you or your loved one stay independent in the comfort of your home, please contact one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    10/12/2009 4:48:45 PM
    DASHA
    Visiting Angels is part of a new group that has formed to help Danville area seniors and their families locate vital healthcare services. The members of the Danville Area Senior Health Advocates (DASHA) saw a need for educating the Danville community about the many outstanding services available in their own backyards. The group of 10 organizations, including Visiting Angels, banded together with a mission to "assist seniors and families in accessing quality local resources, services and information for every level of senior care."

    DASHA has had informational booths at the Danville Hot August Nights and will have a booth once a month at the Danville Farmer's Market. For a calendar of events and more information about DASHA and its member organizations, visit the DASHA blog or send an email to dashanews@gmail.com.

    For more information about the homecare services provided by Visiting Angels in the Danville area and throughout the Bay Area, please call one of our local offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    9/21/2009 3:49:11 PM
    Caregivers and "Swine" Flu
    The Centers for Disease Control and Prevention (CDC) is predicting that 30-50% of Americans could contract the 2009 H1N1 Virus- commonly known as "Swine" Flu- during the 2009-2010 flu season. As flu season is officially upon us, there are many things the public can do to try and stay healthy during this period.

    It is particularly important that anyone working closely with vulnerable populations is aware of what can be done to prevent the spread of the Swine Flu. Although seniors are not thought to be disproportionately impacted by the Swine Flu, it's still important for caregivers to avoid any behavior that may put their care recipient at risk- especially if the care recipient has a condition that makes them more suseptible to the virus, like a chronic respiratory condition or compromised immune system.

    The following information taken from the San Francisco Examiner offers steps that caregivers can take to help their care recipients avoid falling victim to the Swine Flu:

    Swine flu is a highly contagious disease, easily spread person-to-person by virus particles contained in coughs, sneezes, or personal contact (such as kissing or on hands). Caring for the elderly is a huge responsibility and the last thing anyone wants to do is spread the flu or swine flu by not practicing hygienic practices.

    If you are a home care worker or health care worker, your job becomes more strenuous during the flu season. Below are some tips to ensure the continued health of your charges:

    1. Schedule and get your own flu shots - for both the flu and the swine flu. The flu shot does NOT protect against Swine flu so make sure to get immunized against both. Swine flu shots are proposed to be available in October sometime and come in a series of 2 shots, 3 weeks apart.

    2. Ensure your elderly friends are immunized against flu and pneumonia. The CDC recognizes that most elderly subjects have some natural immunity to swine flu so are more concerned with immunizing the primary targeted groups before the elderly.

    3. Monitor visitors coming in. Everyone wants their darling child to visit grandma or grandpa but little ones are breeding grounds for illnesses due to having a new immune system. The elderly are especially susceptible to illness so keep anyone with a running nose, cough or sneeze away from the people for whom you care. Swine flu contagion period is 7 days after symptoms start but children may remain contagious for much longer.

    4. Ask visitors to keep kissing and touching to a minimum. It's a good time to practice 'air kisses' or 'blowing kisses' from young children to the elderly.

    5. Keep antibiotic solutions (such as Pyrex) handy throughout the house. Controversy exists about whether antibiotic solutions really help reduce the spread of flu or Swine flu as they're viruses but it can't hurt! Ask visitors to use the solution before touching the elderly.

    6. Monitor the CDC Fluview spread maps to see where confirmed cases are, on a week by week basis. Increase prevention maneuvers accordingly - if flu cases have been confirmed in your immediate area, you might want to consider instituting a 'no visit' policy. Phone calls are always allowed....

    For more information about the non-medical caregiving services we provide at Visiting Angels please feel free to contact one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    9/8/2009 1:03:12 PM
    Mom Took Care Of You...
    ...Now the Tables are Turned

    There’s nothing like a mother’s love. Whether she was making your school lunch, giving you a pep talk after a disappointment, acting as your biggest cheerleader, or spoiling your kids, Mom was always there for you.

    Perhaps that’s why it is so difficult for grown children to accept the fact that they are not always able to take care of an aging mother themselves. In a perfect world, you would be able to take care of your aging parent in your home or theirs, relying only on family to help you. But the reality is that caring for an aging or ill parent is a full-time job that can take a toll on the caregiver; add to that the demands of raising a family, working, and other responsibilities, and chances are you’ll need a little assistance along the way.

    That’s where Visiting Angels come in. A national network of franchised non-medical senior homecare agencies, the company provides senior homecare to help elderly and older adults continue to live in their homes. These caring, experienced home caregivers provide up to 24-hour care in the comfort of the client’s own home.

    Unlike most service agencies that assign staff and schedule appointments with little input from their clients, Visiting Angels representatives begin by meeting with potential clients in order to get to know them. They also talk with involved family members, and when necessary, a person's physician or social worker in order to develop an individualized program to manage the particular daily needs of each care recipient. Clients participate in selecting their own caregivers, and the client and her family have the final say in the selection process, ensuring that the match will be a good one.

    You can be confident that your caregiver is qualified and has excellent references. “Character counts,” says Richard Bitner, of Visiting Angels. “We build relationships with families and hire only experienced caregivers who pass a rigorous screening process.”

    “The families schedule is our schedule”. The company also emphasizes the intangible traits of the caregiver, such as a caring personality. Many of the company’s caregivers are former hospital staff who have grown tired of the money mentality taking over healthcare and who appreciate the opportunity to do one-on-one personal care.

    “We want our clients to look forward to a visit by their caregiver,” says Bitner. “That’s why the client is in complete control from start to finish.” After the caregiver has been placed in your home, the company continues its personalized contact through telephone check-in and home visits to make sure you and your caregiver are a good match.

    Although Visiting Angels are non-medical caregivers, they can provide a vital link in patient care. In cases where seniors are coming home from the hospital or a nursing home, the agency will consult with doctors, nursing home staff, social workers, physical therapists, and of course, the family, to establish each client’s personalized needs. In addition, although Visiting Angels do not dispense drugs, they can help monitor whether the patient is taking their medication.


    Because caregivers have access to a great deal of health information about their clients, Visiting Angels is one of very few national non-medical senior homecare providers to be compliant with the Health Insurance Portability and Accountability Act (HIPAA). “Such information is very sensitive, and all of our clients deserve the protection that HIPAA compliancy can provide,” says Bitner. Many families request we take their Mother’s to their Doctor for scheduled appointments, so we can keep the family in the loop.

    In addition to offering joyful companionship, Visiting Angels will also do light housekeeping, run errands, prepare meals or do shopping -- other ways they can provide a respite for families dealing with the care of a loved one. A client from Florida says, “Thank you again for all of your help and kindness. My mother and I cou
    6/22/2009 9:40:34 AM
    Digital TV Transition
    On June 12, 2009 all television signals switched from analog to digital, making many older TVs unusable. This transition particularly impacted the low income population, many of whom do not own digital televisions or rely on antenna reception. This group includes many seniors.

    We all know seniors who depend on the television as a primary source of entertainment, a way to fill their day, watch movies from their youth and keep up on the latest reality TV show. Television can also serve as a vital link to the outside world for frail and homebound seniors. More importantly, television is a primary means of receiving emergency alerts and other important information about events and issues that may directly impact a senior.

    Luckily, there are many low cost or free options to ensure that all televisions will continue to work now that the transition has taken place. To find out more about what to do to ensure continued reception of local stations, call the Federal Communication Commissin (FCC) at 1-888-CALL-FCC (1-888-225-5322) or visit the digital transition website, http://www.dtv.gov/.

    6/17/2009 10:13:55 AM
    When It's Time to Take the Keys Away
    How would you react if you were sitting in the back seat, one of your parents were driving, and they became slightly confused when it came time to take an exit? Or if they brushed a curb while driving down the road?

    Most people wouldn’t consider either situation alarming, but what if your loved one got lost on the way to the grocery store or some other place they had been to dozens of times before?
    It happened to 84-year-old “Mary” of Charlotte, N.C., about two years ago. She was supposed to drive herself to a dentist appointment, but somehow ended up about 10 miles away at a post office. Fortunately she remembered her home phone number and was able to call her husband for help. When he arrived, he hugged her and with tears in his eyes told her it was time to take away the keys.

    As the baby boomers age, taking away the keys is a decision more and more of their children and spouses are going to have to make. Safe driving is no longer possible once a person’s vision, hearing and/or reaction time have become impaired by old age; or once diseases like Alzheimer’s and dementia have robbed them of such cognitive abilities as memory, judgment and understanding.

    “In Mary’s case, it wasn’t the first time she had taken a wrong turn. Fortunately, her husband found the strength to take away the keys, but a lot of people are reluctant to do so because they fear their loved one will see it as a loss of their freedom and dignity. We make sure that is not the case,” says Pat Drea, vice president of Visiting Angels, the agency hired to help Mary just days after she lost her keys.
    Some days the Visiting Angels would play cards with Mary or help her do housework and make dinner; other days she’d drive Mary to doctors’ appointments or the store, or just take her to the park for an afternoon stroll. “Our Visiting Angels did everything possible to make life seem normal that year before Mary entered the nursing home which I’m sure both she and her husband appreciated,” says Drea.

    In addition to helping out at home, Visiting Angels can also be hired as companions for people in nursing homes and assisted living facilities. Their services are covered by most long term care insurance plans.

    For more information about how Visiting Angels can assist your loved one with their transportation needs, please call one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    6/17/2009 9:53:42 AM
    Hot Weather Help for Older Adults
    When the heat is on it’s time for everyone to take extra precautions to avoid heat-related illnesses and deaths. Each year approximately 200 people die of heat-related issues. The summer is an especially critical time for preventing heat-related health issues in older adults. Numerous studies have proven that hot weather is more likely to affect older adults, 50 and above, than younger ones.

    Heat-related health problems in seniors can result when the outside temperature is in the 80-90 degree range. Therefore, those caring for older adults should always check the temperature and monitor it and their loved one closely. Caregivers should be also aware of the many additional risk factors that place seniors in danger of suffering complications from the heat.

    As we age physical changes take place and older adults lose the ability to cool down. These and other physical changes in older adults sometimes do not allow them to feel the heat when temperatures rise to dangerous levels. Seniors are also less likely to hydrate themselves as they often do not recognize feelings of thirst as quickly as younger adults.

    To add to the elevated risk posed to older adults in hot weather, major diseases such as heart disease, diabetes and others common with seniors increase the likelihood that they will have problems when the temperature rises. Some medications, along with excessive heat, can make a volatile combination that shouldn’t be ignored.

    Here are some basic guidelines caregivers can follow to prevent heat-related illnesses in older adults:

    • Move the individual to an air conditioned room and make sure that the thermostat is set cool enough. Also make sure the unit is in good reliable working order. Fans are not enough as all they do is re-circulate hot air.

    • If there is no air conditioning available, perhaps frequent trips to your local shopping mall or grocery store are in order.
      No senior should ever attempt to walk even short distances during severe temperatures.

    • Older adults should always drink plenty of water or other clear liquid nutritional supplements.

    • Tip: If an older adult's urine is light in color, the person is properly hydrated. If it is a darker yellow, more hydration is required.

    • Avoid caffeine and alcohol as these will dehydrate the body.

    • Frequent cool showers, baths or sponge baths can help keep an older adult's temperature down

    • Wearing light colored clothing, loose fitting, and made of a breathable fabric like cotton are helpful in managing heat.

    • If going outdoors is a must, be sure a hat is always worn with a brim to cover the face and ears.


    • For more information about how Visiting Angels can help keep your loved ones safe from heat-related illness, please feel free to call one of our Bay Area offices:

      Alameda, Contra Costa and Solano Counties: (925) 552-6500
      Marin and San Francisco Counties: (415) 499-1200
      San Joaquin Valley: (209) 952-3585
    5/27/2009 3:31:35 PM
    Seniors and "Swine" Flu
    Each year the government issues flu warnings for seniors and young children- the two populations most vulnerable to infectious disease. It is understandable that these same populations are particularly concerned about the new H1N1 flu virus, aka the "Swine" flu.

    The Centers for Disease Control and Prevention (CDC) is closely monitoring the H1N1 strain and tracking the outbreak on the CDC's official website. Along with listing reported cases by state, the CDC's H1N1 website is a great source for up-to-the-minute news, facts about the virus, and information about what you can do to stay flu-free.

    Being informed about symptoms and ways the virus can pass from person to person is the best way to make sure that you and your loved ones avoid contracting or spreading the flu. At Visiting Angels, we are closely monitoring our clients and staff to make sure we are doing our part to keep the H1N1 virus from spreading. Together we can keep our seniors and our community healthy!
    5/4/2009 5:57:57 PM
    Happy Earth Day from Visiting Angels!
    Want to be an Earth Day Angel? Change just one lightbulb in your home or office and you will be off to a great start!

    Did you know that exchanging just one standard bulb with a compact fluorescent light bulb (CFL) can:

    • Save at least $30-$40 over the life of the bulb (about 8,000 hours)

    • Increase safety by producing 70% less heat

    • Use 2/3 less energy, which reduces greenhouse gas emissions from power plants and helps protect our environment from the risks of global climate change.


    Encourage the seniors in your life, family and friends to use energy efficient light bulbs. They can help save money and save the Earth at the same time! Together we can work to improve the health of our seniors and our planet.

    Sources: www.energystar.gov, www.lightbulbsamerica.com
    4/23/2009 9:56:13 AM
    Hot Weather Safety
    It's a hot day around the Bay! That means it's time to start thinking about staying safe in the heat.

    Did you know that those most at risk for heat illness are young children and the elderly? When the mercury starts rising into the high 90’s, here are some things you can do to protect yourself and your loved ones from dehydration, sunburn and heatstroke:

    • Know and be alert for symptoms of heat illness: fainting, dizziness, headache, nausea, rapid pulse, flushed skin, and body temperature of 104 degrees.


    • Anyone suffering from a heat illness should rest in a cool, shaded area, and sip chilled water or fruit juice.


    • To avoid becoming dehydrated when sitting or working in the sun, replenish with fluids often and avoid beverages with alcohol or caffeine. Keep your skin moist and cool.


    • Wear loose-fitting clothing, a hat, and waterproof sunscreen.


    • If you take prescription medication, check with your doctor before being in the sun for long periods of time.


    Please be certain that you pack the following items for summertime activities with a senior: sunscreen, umbrella and lots of water or juice. It is especially critical for seniors to drink more fluids to prevent dehydration. Circulatory or other conditions make it difficult for older individuals to maintain a balance of fluids in humid weather, so drink up! In addition, a sturdy chair and insect repellent should also be available. Packing everything in a rolling bag is helpful and easier to manage.

    For more information about Visiting Angels and our homecare services, please call one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    4/20/2009 12:50:18 PM
    Hospital Hints
    Consider this situation:

    You fell and broke your hip. You are sent to the hospital where you are quickly admitted and told that you will need surgery. Over the course of the next few hours you meet nurses, doctors and specialists. You are asked questions about your medical history, allergies and pain level. You are sharing a room with a stranger on a noisy, bustling floor. On top of all of this, you are in pain and you are alone.

    Situations similar to this fictional scenario are very common among the senior population. Navigating the hospital system is intimidating to begin with, and adding pain, confusion or fear to that makes the experience practically impossible to handle.

    Educating our seniors about what to expect in the hospital is one way to reduce the stress of hospitalization. Identifying people who are willing to act as your advocate in the hospital, whether it's a family member or friend, is also helpful. Anyone who will be charged with navigating a hospitalization should become familiar with basic processes and procedures, terminology, technology and personnal in order to reduce the chances of confusion and eliminate as much stress as possible.

    The National Institute of Health has put together an article titled "Hospital Hints" that provides useful information regarding the hospital system that everyone should know. It is a great introduction to effectively navigating a hospital stay.

    Hiring a homecare agency is another way to reduce the stress of a hospital stay. At Visiting Angels, we are experts in working with hospital staff and are familiar with the processes and procedures that you will likely encounter. We can work with you social worker or discharge planner to ensure that you have everything you need to recover at home and avoid future trips to the hospital. These and other care management services can help make your hospital experience and transition home more manageable and less stressful.

    For more information about how Visiting Angels can help you or a loved one who has been hospitalized, please feel free to call one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    4/14/2009 12:54:52 PM
    Employing a Caregiver
    One of the most important questions someone can ask when finding a company to provide homecare is, "Are your caregivers employees or independent contractors?"

    This may seem like a very minor distinction. However, as this article from the New York Times explains, it is essential that care recipients understand what responsibilities they have if a caregiver is not employed by a full service agency. These responsibilities often include purchasing liability and worker's compensation insurance, tax witholdings, and verification of employment elligibility.

    At Visiting Angels, we know that we may not be the right choice for every family. For instance, some people may prefer to hire a private caregiver because it provides them with more direct control over the caregiver. However, we also know that working with a full-service agency like Visiting Angels relieves the burden on a care recipient and their loved ones by taking care of taxes, worker's compensation, liability insurance and a host of other precautions.

    For more information about our full-service homecare model and how we can help you or your loved one, please feel free to contact one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585

    3/26/2009 4:24:34 PM
    Nursing Homes for Baby Boomers
    What will retirement look like for the Baby Boomers?

    This question is being asked more and more frequently as Baby Boomers get closer and closer to reaching the magic age of 65 in 2011. The Baby Boomer generation will be more educated about options after helping their parents navigate the long term care system. They know the pitfalls that their parents faced and have high expectations for standards of living, independence and care.

    Some retirement communities are already preparing for the next generation of retirees. Here is just a sample of what one community anticipates needing in order to appease future residents:

    "Private rooms. Internet access. A fitness center. Massage rooms. Kitchens in each dining area, so the coffee is hot and the toast crispy. Electronic medical records to eliminate the need for nursing stations. Windows that face the river, positioned so someone in a wheelchair can enjoy the view. And showers in each room to eliminate the indignity of being wrapped in a sheet and wheeled down the public hallway."

    Sound intriguing? Read the rest of the article here.

    Everyone in senior care needs to be asking, what comes next? How will we need to evolve and develop? What services will we need to add or change to suit the needs and standards of the Baby Boomers? Stay tuned...

    For more information about how Visiting Angels can help members of every generation, please contact one of our three Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585

    3/23/2009 4:28:43 PM
    Long Distance Caregiving
    What to Do When Your Loved One Needs Long Distance Care

    You took that fantastic job offer in another state. Mom and dad were healthy and fine. As time passed, you were promoted and became successful. Dad passed away and mom is not doing well on her own. She’s reached an age where daily assistance may be necessary and you’re a 1,000 miles away. How do you manage this situation without picking up and moving your family or your mother? If this scenario sounds familiar, remote care giving might be the answer.

    “This scenario plays out each and every day in thousands of American’s lives,” says Richard Bitner of Visiting Angels Living Assistance Services. “I had relocated to Florida in 1985 and my mother followed shortly after. In 2000 I relocated back to Pennsylvania to start a life with a new wife and family. My mother stayed and many questions arose. What do I do if she cannot live day-to-day being able to care for herself? How can anyone take care of a loved one so far away?”

    That’s when Visiting Angels began to focus on remote care giving and taking the burden off families and loved ones of those that need care. “Nursing homes and assisted living facilities are not the only options available,” says Bitner. Non medical home care allows your loved one’s to live where they want to be … their own home.

    Visiting Angels has over 300 offices around the country to help educate families and provide care to loved ones. Here are some questions to consider when determining if your loved one needs professional care:

    • Does your loved one need assistance with walking?

    • Has their physical and/or emotional health been declining?

    • Are they able to prepare nutritious daily meals?

    • Are they able to shop for themselves?

    • Are they able to manage their bills and financial responsibilities?

    • Are they taking their medications on time?

    • Are they still able to drive safely?

    • Are they in need of companionship?

    • Are they able to dress and groom themselves?


    If you answered yes to any of these questions, professional home care might be an option for you. When considering agencies, choose one that can offer more than basic homemaker services, including dressing, bathing and other hygienic activities. Because not all states require licensing, be sure to check that the agency is bonded, insured and licensed.

    For piece of mind for you and your loved one, understand the caregiver’s background and experience. Agencies should be able to provide you this along with conducting a criminal background check on its employees. You also should be able to meet with the caregiver before you agree to services to make sure that personalities match and you are comfortable with the service they provide.

    “And you should be entirely comfortable with the person helping your loved one,” adds Bitner. “For example, at Visiting Angles, we try to match the personalities of our clients with the personalities of our caregivers. If something doesn’t fit, we find someone who does. This makes everyone happy and allows us to give the best care possible.”

    Since home care services are non-medical, they currently are not covered by Medicare. But you do have options. Home care services can be paid individually or by long term care insurance. Often, funds from associations are available as well. For example, contact the organization that is involved with the illness that your loved one is afflicted with. Funds are sometimes available for their members.

    Veterans and their spouses might qualify for the Disability Pension for Aid and Attendance. Others decide to take out a reverse mortgage. Whatever your situation, the proper research can determine the best route for financing care.

    Most importantly, stay in contact with your loved one and the people involved in their care. Establish periodic phone calls and visit when you are able. Conversation shows you care whether you are in th
    3/18/2009 11:31:07 AM
    Happy Social Work Month!
    March is Social Work Month. We at Visiting Angels take this time to recognize all of the social workers who are our partners in care. Whether at hospitals, facilities or other organizations, social workers provide a critical link between our seniors and the resources they desperately need. Social workers give advice that helps people make informed decisions about services that can increase their quality of life and improve their health, including the homecare we provide at Visiting Angels.

    For more information about Social Work Month and the valuable contributions made by social workers nationwide, click here to visit the National Association of Social Workers website.
    3/13/2009 2:49:55 PM
    Preventable Falls and Senior Health
    When you think of your aging loved ones, what do you worry about most? Is it a heart attack or stroke cutting short their life, or perhaps cancer? While these illnesses are very real worries for everyone as they age, it may surprise you to discover that falls are the second leading cause of accidental death in the United States, and 75 percent of these falls occur in the older adult population.

    Falls are the single largest cause of injury among seniors. According to the Centers for Disease Control and Prevention’s (CDC) National Center for Injury Prevention and Control, older adults are hospitalized for fall-related injuries five times more often than they are for injuries from other causes. One-third of older adults who fall, sustain a hip fracture and are hospitalized, die within a year.

    Even if a fall does not result in hospitalization, fear of falling can become a major factor in seniors’ quality of life. Fear leads to inactivity and loss of confidence which in turn produces a cycle of fear, loss of self-confidence and inactivity.

    Here are some easy tips to help minimize the risk of life-altering falls for your loved ones:

  • Throw rugs can be a tripping hazard. Either remove them or make sure they are securely tacked down.


  • Add hand rails to all stairs.


  • Clear clutter from walking paths, and make sure hallways and stairways are well-lit.


  • Eliminate long extension cords that snake across a room. Plug lamps into outlets near the wall so cords are tucked away.


  • Add grab bars next to the toilet, tub and shower.


  • Getting in and out of the tub can be hazardous. In addition to grab bars, make sure the tub has non-skid mats. A tub seat may make showering easier, too.


  • Trade in floppy slippers for well-fitting slippers with non-skid soles. Also, avoid night clothing that drags on the ground.


  • To learn more about Visiting Angels, our caregivers and how we can help prevent falls in your home, please feel free to call us:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    2/23/2009 4:41:03 PM
    Seniors and the Economic Crisis
    It's no secret that the US economy is in the middle of a crisis. The news is filled with stories about businesses folding, layoffs, falling stocks and foreclosures. The message is clear: our economy is struggling and the future is uncertain.

    There is one subset of the population for whom this is especially true. Older Americans are disproportionately impacted by the state of the US economy, leaving many of our seniors gripped with fear and anxiety. This generation who worked tirelessly to provide for their families and plan for a comfortable retirement is now facing an uncertain future.

    Many factors contribute to the impact the economy has on our seniors. As stocks lose value, Older Americans watch their 401K funds deplete and questions rise about how to pay for life after work. Seniors who need to sell their homes to pay for long term care either cannot do so or their houses aren't valued high enough to cover the care they need. Inflation means that pensions don't go as far as they used to leaving many seniors on a fixed income. And this is just the tip of the iceburg.

    The government is currently working on a plan to address the economic crisis. The current proposal is controversial, and our seniors are left wondering, "How is it going to help us?"

    To address this question, AARP has put together this report, a detailed and clear analysis of what the proposed stimulus plan means to American seniors.

    It's clear that there aren't any easy solutions to the current economic crisis. In the meantime, it is imperative that we all do whatever we can to support the most vulnerable of our population during this challenging time.

    For more information about how Visiting Angels can help the older adults in your life, please feel free to contact one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585

    2/16/2009 6:04:02 PM
    Alcohol and Aging
    Many people, including some health care professionals, do not realize how common alcohol abuse is among older adults. Emotional issues combined with habit and generational norms contribute to the prevalence of seniors with drinking problems.

    Alcohol abuse, while harmful at any age, is especially dangerous for older adults. As we age, our bodies become more sensitive to the effects of alcohol. Additionally, many seniors take prescription medications that cause severe interactions when combined with alcohol.

    The National Institute on Aging published this report about the dangers of alchol abuse among older adults. It is an extremely helpful tool for family, friends and providers who work with seniors who have drinking problems, as well as anyone who suspects an older adult is abusing alcohol.

    For more information about how our caregivers can help you care for an older adult who struggles with alchol abuse, please call one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    2/9/2009 1:17:04 PM
    Dark Chocolate and Your Health
    Dark chocolate is tasty and healthy.

    Sound too good to be true? It isn't! Experts say that eating a little bit of dark chocolate each day is good for you. Dark chocolate contains anti-oridants and has been shown to lover blood pressure and cholesterol.

    So go ahead and indulge a little- it's good for you!

    Happy Valentine's Day from Visiting Angels!

    For more information about our in-home caregiving services, please feel free to contact one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    2/13/2009 9:08:54 AM
    Veterans Benefits
    Did you know that US veterans and their spouses may be eligible to receive a benefit that will help cover homecare services like those provided by Visiting Angels? The benefit, called Aid and Attendance, is not very well known but can ease the burden of paying for care.

    The Veterans Administration (VA) has set very specific gudielines for receiving the benefit. The description and requirements below are taken directly from the VA website.

    *WARNING: The process to qualify for these benefits is very complicated. As a result, many companies and individuals have emerged offering to help veterans complete the paperwork necessary to receive these benefits. But take caution, not everyone has a veteran's best interest in mind. For example, some veterans are being charged illegally for seeking help in completing their forms. Be sure to find out if the company or individual you are working with is certified by the VA. Call the VA at 1-800-827-1000 to check.

    What are Aid and Attendance and Housebound benefits?

    Aid and Attendance (A&A) is a benefit paid in addition to monthly pension. This benefit may not be paid without eligibility to pension. A veteran may be eligible for A&A when:

  • The veteran requires the aid of another person in order to perform personal functions required in everyday living, such as bathing, feeding, dressing, attending to the wants of nature, adjusting prosthetic devices, or protecting himself/herself from the hazards of his/her daily environment, OR,

  • The veteran is bedridden, in that his/her disability or disabilities requires that he/she remain in bed apart from any prescribed course of convalescence or treatment, OR,
    The veteran is a patient in a nursing home due to mental or physical incapacity, OR,

  • The veteran is blind, or so nearly blind as to have corrected visual acuity of 5/200 or less, in both eyes, or concentric contraction of the visual field to 5 degrees or less.


  • Housebound is paid in addition to monthly pension. Like A&A, Housebound benefits may not be paid without eligibility to pension. A veteran may be eligible for Housebound benefits when:

  • The veteran has a single permanent disability evaluated as 100-percent disabling AND, due to such disability, he/she is permanently and substantially confined to his/her immediate premises, OR,

  • The veteran has a single permanent disability evaluated as 100-percent disabling AND, another disability, or disabilities, evaluated as 60 percent or more disabling.


  • A veteran cannot receive both Aid and Attendance and Housebound benefits at the same time.

    How to Apply for Aid and Attendance and Housebound:

  • You may apply for Aid and Attendance or Housebound benefits by writing to the VA regional office having jurisdiction of the claim. That would be the office where you filed a claim for pension benefits. If the regional office of jurisdiction is not known, you may file the request with any VA regional office.

  • You should include copies of any evidence, preferably a report from an attending physician validating the need for Aid and Attendance or Housebound type care.

  • The report should be in sufficient detail to determine whether there is disease or injury producing physical or mental impairment, loss of coordination, or conditions affecting the ability to dress and undress, to feed oneself, to attend to sanitary needs, and to keep oneself ordinarily clean and presentable.

  • In addition, it is necessary to determine whether the claimant is confined to the home or immediate premises.
    Whether the claim is for Aid and Attendance or Housebound, the report should indicate how well the individual gets around, where the individual goes, and what he or she is able to do during a typical day.


  • For more information about the homecare services we can provide to veterans of any age, contact on
    2/6/2009 4:18:37 PM
    Nursing Home Ratings
    Choosing the right nursing home for your loved one is a difficult decision. Very few people- including those of us who work in the industry- know the questions to ask and things to look for when trying to figure out which facilities are better than others. Being educated about what makes a nursing home a quality facility can help you become an advocate for your loved one, but reliable, unbiased information that is easy for the average consumer to understand is difficult to come by.

    In an effort to make the nursing home ratings system more transparent, the Centers for Medicare & Medicaid Services developed a new method that assigns homes one to five stars for quality, staffing and health inspections, plus an overall score.

    USA Today published an article about the new ratings system along with a link to the searchable results. You can search for one of the 16,000 facilities nationwide that are included in the study by entering the name of the nursing home, or the city and state in which the nursing home is located.

    For a free assessment to find out whether in-home care or nursing home placement is the right option for you and your loved one, please call one of our Bay Area Offices.

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    1/26/2009 10:03:10 AM
    Older Driver Case Studies
    Convincing an older adult that it is time to give up the car keys is a challenge. Many seniors see losing the ability to drive as a blow to their independence. However, older drivers can become a safety risk to other drivers and themselves. This is particularly true if they are experiencing any of the physical impediments to driving that come with age, including impaired vision, hearing loss and diminished response time.

    An employee at Visiting Angels in Illinois faced just such a challenge with her own father-in-law. This article about her experience, as well as the experiences of a few others, may help you come up with a plan to approach the older driver in your life about giving up their car keys.

    As the article explains, there are many resources available to help you convince a senior that they are no longer safe to drive. A person's physician or eye doctor can plead your case from an unbiased and professional perspective. In California, the California Highway Patrol Older Californian Traffic Safety Task Force conducts workshops and provides resources to promote older driver safety. Visiting Angels has developed informational brochures about the issues that arise among older drivers and how to address these issues. Our previously posted blogs on the subject may also be helpful. Click on the category "Driving Issues" on the list on the right side of this page.

    To receive information about older driver safety or to find out how we can assist with transporting the older adult in your life who has given up their car keys, contact one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585


    1/19/2009 9:59:13 AM
    Why Choose the Right Caregiver is So Important
    As the number of seniors in the U.S. continues to grow—indeed, the first “Baby Boomers” will turn 65 in 2011—so does the market for non-medical senior homecare. Chances are, you will at some point be looking for a caregiver for an elderly family member.Visiting Angels is one of the nation’s leading providers of non-medical senior homecare, with over 170 locations nationwide.

    According to Frank Miller of Visiting Angels in San Ramon, “ At Visiting Angels, we are dedicated to working with clients and their families to ensure the best possible non-medical homecare. Nothing is better than providing the quality care that allows an elderly client to stay in their own home.”

    “Today’s seniors wish to maintain their independence and quality of life as long as possible,” states Miller. “At the same time, their adult children are often sandwiched between taking care of their own offspring and helping their elderly parent, who may live hours away. That’s why the Visiting Angels non-medical homecare has become popular in the Bay Area.”

    “Many seniors do not require a nurse, but simply need the assistance Visiting Angels provides helping with the tasks of daily living,” continues Miller.

    Visiting Angels’ services include, meal preparation, basic household chores, personal hygiene, shopping, companionship and, in some case, simply providing a respite for family caregivers.

    Due to the increased need for such assistance, many non-medical homecare agencies are sprouting up across the landscape. However, not all agencies are alike, and it’s important to understand the differences.

    For more information about how Visiting Angels and our outstanding caregiving staff, please feel free to contact us at one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585


    1/12/2009 1:17:33 PM
    Staff Profile: Ruth Rosek, Human Resources Manager
    Providing outstanding homecare would not be possible without the ongoing contributions of our caring and capable staff. Because we believe it is important that our clients and their families know who they are entrusting with the care of their loved ones, we are proud to present the first in our series of Visiting Angels Staff Profiles. Every now and then we will post information about a member of our wonderful administrative team. This is your chance to get to know who we are and why we do what we do!

    Ruth Rosek, Human Resources Manager

    What is your role at Visiting Angels?
    Human Resources Manager

    How do you contribute to the care of our clients?
    I hire the most qualified caregivers; run background and reference checks and ensure that quality caregivers are available to our clients for excellent care.

    What motivated you to work for Visiting Angels?
    Working for Visiting Angles is not just a job; it is an opportunity to give back to society by enabling dependent and elderly adults to live at home instead of moving to an assisted living facility or nursing home environment. This enables people who have difficult life circumstances to maintain a reasonable quality of life.

    What do you enjoy most about working in the senior care industry?
    Senior care provides an opportunity to gain knowledge from senior citizens, and to share in a history of leaning.

    Can you provide an example of Visiting Angels making a difference in our community?
    When the elderly received excellent care we can provide the community with on-going source of commitment and outstanding service. And by improving the client’s physical health and fitness the clients are more able to cope with changes in their lives, thus promoting hope for the future of the entire community.

    What makes Visiting Angels unique?
    Visiting Angels has the ability to hire a very diverse caregiver staff; therefore, there are a variety of personalities and skilled caregivers for the clients, regardless of the client’s needs.

    For more information about how our staff can help the older adults in your life, please feel free to contact us at one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585

    1/7/2009 3:48:17 PM
    Happy New Year!
    Wishing all of our clients, families and friends and happy and healthy 2009.

    The Visiting Angels Team

    1/2/2009 12:56:30 PM
    The Holiday Blues
    Many of our older clients experience symptoms of depression when the holiday season rolls around. Because this is the time of year when families gather and memories are made, seniors are often more aware of feelings of loneliness and the opinion that their best memories are all behind them. This is commonly referred to as, "the holiday blues." Unfortunately, there are some older adults who suffer more serious side effects as a result of the holiday blues- some that may lead to suicide.

    There are many things you can do to help a senior you know beat the holiday blues. This article from the Washington Post provides suggestions for conquering the symptoms of depression that creep up around the holidays and ensuring that the seniors in your life enjoy the holidays to the fullest.

    For more information about how we can help the older adults in your life, please feel free to contact us at one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    12/24/2008 10:06:19 AM
    Happy Holidays!
    We at Visiting Angels wish all of our clients, families and friends and very happy holiday season!

    The Visiting Angels Team
    12/22/2008 2:38:05 PM
    Identity Theft Awareness Month
    December is Identity Theft Prevention and Awareness Month. This serves as a reminder to all of us to be vigilant about who has access to our personal information.

    It is especially important to increase awareness of the freqeuency at which seniors are preyed upon by identity thieves and financial abusers. Unfortunately, the news is peppered with stories of elders who have lost their savings, homes, cars and other valuable possessions to the hands of criminals- often people they consider to be trustworthy.

    According to the Identity Theft Resource Center, there are 4 types of identity (ID) theft:

    Financial ID Theft: Thieves use victims’ names, Social Security numbers, and other identifying information to apply for telephone service, credit cards or loans, buy merchandise, or lease cars or apartments. /strong>

    Criminal ID Theft: Imposters provide victims’ information instead of their own when stopped by law enforcement. Eventually, when warrants for arrest are issued, they are in the names of the victims.

    Identity Cloning: Imposters use victims’ information to establish new live. This form of ID theft is often committed by undocumented immigrants, criminals avoiding warrants, people hiding from abusive situations, or people who want to leave behind poor work and financial histories.

    Business or Commercial Identity Theft: Businesses may also be victims. Typically, perpetrators get credit cards or checking accounts in the names of businesses, which find out when unhappy suppliers send collection notices or their business rating score is affected.

    There are many local, state and national resources avilable to help prevent ID theft and assist victims. The following list is just a sample:

    The Federal Trade Commission
    United States Department of Justice
    California Office of Privacy Protection
    Contra Costa County District Attorny
    San Joaquin County Superior Court

    12/4/2008 2:46:56 PM
    Give Thanks
    Thanksgiving is a day set aside to recognize how grateful we are for what we have. This Thanksgiving, we at Visiting Angels are thankful for everyone who has allowed us to serve so many in our community over the past year.

    To all of our caregivers, clients, families and colleagues, THANK YOU!

    - The Visiting Angels Team
    11/26/2008 3:34:59 PM
    National Alzheimer's Disease Awareness Month
    President Reagan launched a national campaign against Alzheimer's disease 25 years ago when he proclaimed November as National Alzheimer's Disease Month. The former president courageously announced his Alzheimer's diagnosis to the public in 1994 and passed away ten years later.

    Every November since President Reagan's proclamation in 1983, the President issues a White House proclamation calling upon American's to observe the month as National Alzheimer's Disease Awareness Month. Communities around the country hold events, memorial services and forums. Organizations like the Alzheimer's Association use the month to increase awareness of the need for research, advocacy and support, as well as to educate the public about the disease.

    At Visiting Angels we work with many clients who are living with Alzheimer's disease. Our caregivers provide compassionate and tireless service to increase the quality of live of these clients and help them remain at home as long as possible. This month we recognize the contributions made by our caregivers and remember our clients, past and present, who have been touched by Alzheimer's disease.

    To find out more about how Visiting Angels can help you, a loved one, or someone you know who is living with Alzheimer's disease, please contact one of our offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    11/17/2008 11:22:52 AM
    Veterans History Project
    November 11, 2008 is Veterans Day. This is a day set aside to thank and honor those who served honorably in the military - in wartime or peacetime.

    On Veterans Day at Visiting Angels we remember and celebrate the many veterans who we have had the pleasure of working with. The stories we have heard from our clients who have served in the military are inspirational and remind us of the great contribution these individuals have made to our country.

    Unfortunately, many of our veterans are no longer around to share their experiences with us. There is only one living American veteran from World War I. Once 16 million strong, U.S. veterans of World War II are dying at a rate of more than 1,000 a day and now number about 2.5 million, the Department of Veterans Affairs estimates. Judging by the passing of the World War I veterans, it's predicted that WWII veterans will all be gone by 2020.

    When our veterans pass they take their memories with them. In an effort to counteract this loss, Visiting Angels has committed to help preserve the stories of our veterans by participating in and publicizing the Veterans History Project, a program of the Library of Congress.

    The Veterans History Project (VHP) collects and preserves the remembrances of American war veterans and civilian workers who supported them. These collections of first-hand accounts are archived in the American Folklife Center at the Library of Congress for use by researchers and to serve as an inspiration for generations to come.

    VHP relies on volunteers throughout the nation to collect veterans’ stories, both written and spoken on video or audio recordings, on behalf of the Library of Congress. These stories are made available to researchers and the general public, both at the Library in Washington, D.C., and via the VHP website.

    If you are interested in contributing your story or the story of a veteran you know to the VHP, visit the VHP website for information about how to collect and submit remembrances.
    11/10/2008 11:19:49 AM
    Long Distance Caregiving
    You took that fantastic job offer in another state. Mom and dad were healthy and fine. As time passed, you were promoted and became successful. Dad passed away and mom is not doing well on her own. She’s reached an age where daily assistance may be necessary and you’re a 1,000 miles away. How do you manage this situation without picking up and moving your family or your mother? If this scenario sounds familiar, remote care giving might be the answer.

    “This scenario plays out each and every day in thousands of American’s lives,” says Richard Bitner of Visiting Angels Living Assistance Services. “I had relocated to Florida in 1985 and my mother followed shortly after. In 2000 I relocated back to Pennsylvania to start a life with a new wife and family. My mother stayed and many questions arose. What do I do if she cannot live day-to-day being able to care for herself? How can anyone take care of a loved one so far away?”

    That’s when Visiting Angels began to focus on remote care giving and taking the burden off families and loved ones of those that need care. “Nursing homes and assisted living facilities are not the only options available,” says Bitner. Non medical home care allows your loved one’s to live where they want to be … their own home.

    Visiting Angels has over 300 offices around the country to help educate families and provide care to loved ones. Here are some questions to consider when determining if your loved one needs professional care:

    * Does your loved one need assistance with walking?
    * Has their physical and/or emotional health been declining?
    * Are they able to prepare nutritious daily meals?
    * Are they able to shop for themselves?
    * Are they able to manage their bills and financial responsibilities?
    * Are they taking their medications on time?
    * Are they still able to drive safely?
    * Are they in need of companionship?
    * Are they able to dress and groom themselves?

    If you answered yes to any of these questions, professional home care might be an option for you. When considering agencies, choose one that can offer more than basic homemaker services, including dressing, bathing and other hygienic activities. Because not all states require licensing, be sure to check that the agency is bonded, insured and licensed.

    For piece of mind for you and your loved one, understand the caregiver’s background and experience. Agencies should be able to provide you this along with conducting a criminal background check on its employees. You also should be able to meet with the caregiver before you agree to services to make sure that personalities match and you are comfortable with the service they provide.

    “And you should be entirely comfortable with the person helping your loved one,” adds Bitner. “For example, at Visiting Angles, we try to match the personalities of our clients with the personalities of our caregivers. If something doesn’t fit, we find someone who does. This makes everyone happy and allows us to give the best care possible.”

    Since home care services are non-medical, they currently are not covered by Medicare. But you do have options. Home care services can be paid individually or by long term care insurance. Often, funds from associations are available as well. For example, contact the organization that is involved with the illness that your loved one is afflicted with. Funds are sometimes available for their members.

    Veterans and their spouses might qualify for the Disability Pension for Aid and Attendance. Others decide to take out a reverse mortgage. Whatever your situation, the proper research can determine the best route for financing care.

    Most importantly, stay in contact with your loved one and the people involved in their care. Establish periodic phone calls and visit when you are able. Conversation shows you care whether you are in the same room or across the country.

    Courtesy of ARAcontent

    For more information about how Visiting Angels can help you care f
    11/5/2008 3:17:13 PM
    National Silver Alert
    If you have an older adult in your life suffering from dementia or Alzheimer's disease, you may worry about them wandering away and not being able to find their way home. A new law that addresses this issue is under consideration right now.

    In September, the House of Representatives passed the National Silver Alert Act. Much like an Amber Alert for missing children, the act would establish a formal, public notification system to spread information about senior citizens who are missing. The bill was introduced after an 86-year-old Florida woman wandered away from an assisted living facility and was later found dead.

    Visiting Angels is urging everyone to call and write their senators to encourage them to sponsor the bill.

    "Senior safety is first and foremost for Visiting Angels," says chief operating officer Patricia Drea. "The National Silver Alert Act would give families the peace of mind that, if their loved one is missing, the public would be notified and on the lookout for them."

    Currently Silver Alert programs operate in about a dozen states and the National Silver Alert Act would provide federal support to the state initiatives and assist in the expansion of Silver Alert. The bill, S 3579, would create a Silver Alert Coordinator within the Department of Justice, who would set voluntary guidelines and monitor state Silver Alert programs. The coordinator would consult with agencies such as the Federal Communications Commission, the Department of Transportation and the Administration on Aging to develop best practices and provide federal funds to implement state Silver Alert programs.

    "Reuniting missing seniors with their families requires a rapid and united response," says Drea. "With the National Silver Alert Act our communities can use and build on existing resources to help keep our seniors safe."

    Visiting Angels and other organizations serving older adults are asking the public to contact their senators and encourage them to become a co-sponsor of S 3579 and to support the bill when it comes to a vote on the floor. You can find your senator at www.senate.gov.
    11/3/2008 11:08:44 AM
    Hoarding and Cluttering
    Hoarding and cluttering is a problem that effects many American adults. It is characterized by an extreme accumulation of possessions, including items such as newspapers, food, clothing and sometimes animals. For older adults, hoarding/cluttering can pose many risks including falls and health problems.

    Although often misunderstood as laziness or lack of hygiene, hoarding and cluttering is a mental health issue that can be caused by depression, obsessive-compulsive disorder, and other disorders. It is possible to treat hoarding/cluttering, and to do so it is first necessary to identify if the problem truly is hoarding/cluttering or a separate issue.

    Use this list of questions composed by Gail Steketee of the Boston University School of Social Work to find out if you or a loved one may have a hoarding/cluttering problem:

    1. Am I afraid I will get in trouble with my landlord because of clutter or have I already gotten in trouble?

    2. Do I have too much stuff? Have I fallen over my clutter?

    3. Do I have to move stuff off the futniture in order to use it?

    4. Do people tell me that my place is dirty, a mess, or that it smells bad?

    5. Am I reluctant to have people come over because of clutter?

    6. Do I have to move stuff off the bed to go to bed at night?

    7. Do I lose things all the time in the clutter?

    8. Am I unable to get to my windows, fire escape, and doors?

    9. Do I bring things home even though my place is already cluttered?

    10. Do I get anxious when I think someone might take, rearrange, or throw away my clutter?

    Answering "yes" to two or more of these questions is indicative of a potential hoarding/cluttering problem.

    To learn more about resources for managing and treating hoarding/cluttering, or to find out how Visiting Angels can help anyone of any age who is living with this condition, please contact one of our offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    10/29/2008 10:39:33 AM
    The Sandwich Generation
    You’re rushing out of the office on a weeknight, hoping to get your daughter to soccer practice on time, cook dinner and help your other child with their homework. Just as you hit the road, your cell phone rings. It’s the pharmacy telling you that the two prescriptions your father needs immediately are ready for pick up. Or you’re off to your son’s school play just as your mom’s neighbor calls to inform you that she has fallen again and needs you right away.

    If these scenarios sound familiar, you’re stuck in the middle and have joined the “sandwich generation.” The term refers to adults with families of their own who find themselves caring for their parents as well. According to numbers from the National Family Caregiver Survey, 44 percent of Americans between the ages of 45 and 55 have aging parents or in-laws as well as children under 21.

    This means that lots of families are dealing as best they can with the stress of running two households. Whether your parent lives with you, lives nearby or lives in another state, trying to juggle all these responsibilities is stressful, no matter how much support you have from family and friends.

    And don’t forget the guilt. There’s plenty of that, too. Guilt over not spending enough time helping your kids with their homework because you’re cooking and freezing meals for your dad. Guilt over making your mom postpones her doctor appointment because your meeting at work ran overtime. Guilt at not having enough time to spend with your spouse. Guilt over asking your next-door neighbor to drive the kids to football practice – again – because you have to make long distance arrangements to attend to your loved one’s needs in another state.

    “Caring for an aging or ill parent is a full-time job that can take a toll on the caregiver. Add to that the demands of your job, lost time at the job plus your immediate family’s needs chances are you’re going to need assistance along the way,” says Richard Bitner of Visiting Angels, a national network of franchised non-medical senior homecare agencies.

    “Not everyone needs to be placed into an institutional facility and can remain in the comfort and familiarity of their own home,” says Bitner. “Visiting Angels provides something these families have been missing -- stability in everyone’s lives and peace of mind.”

    The company provides senior homecare to help elderly and older adults continue to live in their homes. These caring, experienced home caregivers provide up to 24-hour care in the comfort of the client’s own home.

    In addition to offering joyful companionship, Visiting Angels can provide a vital link in patient care. Although Visiting Angels are non-medical caregivers, they are an important link between the patient, their family and their doctor.

    Caregivers will also do light housekeeping, run errands, prepare meals or do shopping -- other ways they can provide a respite for families dealing with the care of a loved one.

    Courtesy of ARA Content

    For more information about how Visiting Angels can help relieve the burden on "sandwich generation" caregivers, please feel free to contact one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    10/27/2008 10:39:45 AM
    Caregiving and Alzheimer's
    Caring for someone with Alzheimer's disease or other forms of dementia brings with it many unique issues. Caregivers working with people suffering from various forms of memory loss often struggle with the ambiguity and uncertainty it causes. They also may have difficulty coping with the fact that someone living with memory impairment is physically present but is mentally and psychologically drifting away.

    The Family Caregiver Alliance has compiled a helpful Fact Sheet outlining these and other issues facing caregivers working with memory impaired care recipients, why such issues arise and how caregivers can address them and better cope with the situation.

    For more information about how Visiting Angels can help individuals living with memory impairment, please feel free to contact one of our Bay Area offices:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    10/13/2008 10:39:39 AM
    Senate Unanimous on Increasing Falls Safety Awareness
    Senate Unanimous on Increasing Falls Safety Awareness
    Falls Are Leading Cause of Injury Deaths among Persons Over 65


    Sen. Barbara Mikulski (D-Md.), chairman of the Senate Health, Education, Labor and Pensions (HELP) Subcommittee on Retirement and Aging, announced the Senate's unanimous passage this week of her resolution to designate Sept. 22 as "National Falls Prevention Awareness Day." The resolution was intended to promote public awareness about how to prevent and reduce falls among older Americans, which are the leading cause of deaths from injury among persons over 65.

    Falls among seniors are a very serious matter, and are costly not only in terms of spending for care and rehabilitation but in the quality of life of many older Americans. Falls often lead to reduced mobility and exacerbate other previously manageable problems, making independent living more difficult to maintain and fueling a negative outlook for those who suffer them.

    But even modest efforts to increase fall awareness among seniors, as well as the clinicians who provide care for them, have been shown to have a significant positive impact. To boost these efforts, the Private Duty Homecare Association (PDHCA) has made fall prevention resources available for its members to help their clients avoid falls.

    To learn more about how Visiting Angels can help prevent falls in your home or the home of a loved one, please call one of our Northern California locations:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    10/9/2008 12:09:30 PM
    Staying Healthy During Flu Season
    Seniors are one of the groups hit hardest during flu season. It's important for anyone who spends time around older adults to take precautions in order to keep from spreading the flu to this vulnerable demographic.

    The single best way to prevent seasonal flu is to get vaccinated each year, but good health habits like covering your cough and washing your hands often can help prevent respiratory illnesses like the flu. Here are a few tips to help you stay healthy during this year's flu season:

    1. Avoid close contact

    Avoid close contact with people who are sick. When you are sick, keep your distance from others to protect them from getting sick too.

    2. Stay home when you are sick

    If possible, stay home from work, school, and errands when you are sick. You will help prevent others from catching your illness.

    3. Cover your mouth and nose

    Cover your mouth and nose with a tissue when coughing or sneezing. It may prevent those around you from getting sick.

    4. Clean your hands

    Washing your hands often will help protect you from germs.

    5. Avoid touching your eyes, nose or mouth

    Germs are often spread when a person touches something that is contaminated with germs and then touches his or her eyes, nose, or mouth.

    6. Practice other good health habits

    Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids, and eat nutritious food.
    Printable Materials for Promoting Good Health Habits

    * Information from the Centers for Disease Control and Prevention, www.cdc.gov/flu
    10/6/2008 12:08:21 PM
    Caregiver Stress Test
    With caregiver fatigue and burnout being more prevalent than ever, it is vitally important that caregivers maintain a sense of well-being so that they can provide those important services required by the care recipients. We are always concerned about making sure the care recipient is well cared for, yet we rarely discuss the needs of the caregiver. Caregivers must take care of themselves if they are to remain effective in their duties for the care recipient.

    There is no doubt that caregiving is stressful, even in the best of circumstances. With that in mind, below you will find a Caregiver Stress Test (from www.seniormag.com) which will help to identify particular areas of concern for caregivers.

    Which of the following are "seldom true," "sometimes true," "often true," or "usually true"?

  • I find I can't get enough sleep.

  • I don't have enough time for myself.

  • I don't have time to be with other family members besides the person I care for.

  • I feel guilty about my situation.

  • I don't get out much anymore.

  • I have conflict with the person I care for.

  • I have conflicts with other family members.

  • I worry about having enough money to make ends meet.

  • I don't feel I have enough knowledge or experience to give care as well as I'd like.

  • My own health is not good.


  • If the response to one or more of these areas is "usually true" or "often true" it may be time to begin looking for help with caring for the care recipient and help in taking care of yourself.

    To learn more about Visiting Angels, our caregivers and how we can help lighten your load by providing respite care, please feel free to call us:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    9/29/2008 3:14:08 PM
    Memory Walk
    On October 11, 2008 Visiting Angels will join thousands of walkers participating in the Alzheimer's Association Treasure Island Memory Walk. This annual event raises money for the Alzheimer's Association's research and support programs.

    Alzheiemer's disease effects many of our clients at Visiting Angels, and we have wittnessed firsthand the impact it has on the friends and family members of those living with the disease. Our caregivers have devoted countless hours to assiting people in our community to stay independent at home while suffering the debilitating side effects of Alzheimer's disease. We believe that participating in the Memory Walk may one day lead to a world without Alzheimer's disease.

    At last year's Memory Walk our group of 18 coworkers, friends and family took the leisurely 3 mile walking route around Treasure Island where we chatted, enjoyed the view and danced to the bands that played along the way. We all wore matching t-shirts bearing the names of the friends, family and clients who we walked in honor of. It was a beautiful morning and a rewarding experience- not to mention a whole lot of fun. Together we raised over $3,000 for the Alzheimer's Association!



    We're looking forward to this year's event and hope to see you there!

    For more information about how Visiting Angels can help care for someone you know who is living with Alzheimer's disease, feel free to call us:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585
    9/26/2008 1:25:43 PM
    Warning Signs of Unsafe Driving
    How do you know when it's time to take the keys away from an older adult driver? Here are a few signs that you may need to have a difficult conversation with your family member or loved one about their ability to continue driving:

  • Abrupt lane changes, braking or acceleration

  • Reacts slowly to changes in driving environment

  • Has close calls or more fender benders than usual

  • Fails to use turn signal or keeps signal on without changing lanes

  • Drifts into other lanes

  • Drives on the wrong side of the road or in the shoulder

  • Appears fearful or scared of driving or excessively tired after driving

  • Has trouble reading signs or navigating directions; gets lost more than usual

  • Notices the irritation and honking of other drivers but doesn’t seem to understand, or seems oblivious to the frustration of other drivers

  • Fails to pay attention to signs, signals or pedestrians

  • Misses exits or backs up after missing exit

  • Experiences physical difficulty or range of motion issues (looking over the shoulder, moving hands or feet, etc.)


  • For more information about safe driving and to read a story about how Visiting Angels helped one older adult stay independent after losing her keys, read our previously posted article, "When It's Time to Take the Keys Away."

    To learn more about Visiting Angels, our caregivers and how we may be of assistance to you or a loved one, please feel free to call us:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585

    9/22/2008 12:16:50 PM
    National Private Duty Association
    Visiting Angels is a member of the National Private Duty Association (NPDA), the nation's first association for providers of private duty homecare.

    Membership to NPDA is limited to agencies who employ their caregivers, create a plan of care for clients, maintain 24/7 on call coverage, perform regular supervisory visits, maintain Workers' Compensation coverage and carry liability insurance.

    Because of these rigorous standards, NPDA members offer more than just home care: They offer peace of mind. From their code of ethics to their continuing education to their gentle, compassionate services, NPDA members are ready to help you and your loved ones.

    Visiting Angels is proud to be a member of the NPDA!



    To learn more about NPDA and take advantage of their resources, visit their website.

    To learn more about Visiting Angels, our caregivers and how we may be of assistance to you or a loved one, please feel free to call us:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585

    9/20/2008 1:13:08 PM
    Stress-Reduction Tips for Caregivers
    It is so easy to get wrapped up in the quickening pace of life. This time of the year is especially busy with kids heading back to school and holidays to prepare for, not to mention the demands of caring for a loved one! Many of us become stressed, which leads to high hormone levels and health problems down the road. It’s extremely important to remember to take care of yourself amid all of the hustle and bustle.

    Here are some tips to help you slow down:

  • Take at least 20 minutes for yourself everyday. Go for a walk or run, close your eyes and breathe deeply, take a bath- do anything that gives your body and mind time to de-stress.

  • Organize your time. Divide your day into three lists: “Must do,” “should do,” and “could do.” Try limiting your could-dos or bundle them together. Don’t forget to put “relax” on your list of must-dos!

  • Leave space in your schedule: Try leaving at least one evening a week open. Set some time aside on the weekend for slowing down.

  • Stay away from the screen: Try limiting the time you spent surfing the internet or checking your email. These activities are useful but take up a lot of your spare time.

  • Call Visiting Angels and let our caregivers give you a break!: Visiting Angels can send a caregiver to provide respite anywhere from 1 to 7 days a week, 4 to 24 hours a day. There's no set schedule involved- call us when YOU need us. Just a few hours off duty once in a while can help give you the time you need to take care of yourself so you can better take care of someone else.


  • To learn more about Visiting Angels, our caregivers and how we may be of assistance to you or a loved one, please feel free to call us:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585



    Parts of this post taken from “Top Health,” a publication of Care West Insurance Company.
    9/22/2008 11:58:22 AM
    Choosing the Right Caregiver
    As the number of seniors in the U.S. continues to grow—the first “Baby Boomers” will turn 65 in 2011—so does the market for senior homecare. Chances are you will at some point be looking for a caregiver for a family member or for yourself. Due to the increased need for such assistance, many non-medical homecare agencies are sprouting up across the landscape. However, not all agencies are alike, and it’s important to understand the differences.

    When interviewing a homecare company, be sure to ask the following questions about their caregivers:

  • Are your caregivers employees or independent contractors?

  • Do you interview your caregivers in person?

  • Are your caregivers screened, bonded and insured?

  • What screening processes do you employ?

  • Do you require that your caregivers attend an orientation?

  • Do your caregivers need to have experience?


  • A homecare company is only as good as its caregivers, and at Visiting Angels we work hard to attract and hire the very best caregivers in the Bay Area. All of our caregivers are our employees, which means that they are bonded and we handle their taxes and worker’s compensation insurance. It also means that we have an opportunity to meet and get to know each caregiver on many different occasions and maintain oversight while they are working with our clients.

    In addition, all of our “angels” have to pass a rigorous screening process. This process includes an in-person interview, skills assessment, DMV and Social Security background checks, drug testing and an orientation. We require that all Visiting Angels caregivers have at least one year of experience before they work with our clients.

    To learn more about Visiting Angels, our caregivers and how we may be of assistance to you or a loved one, please feel free to call us:

    Alameda, Contra Costa and Solano Counties: (925) 552-6500
    Marin and San Francisco Counties: (415) 499-1200
    San Joaquin Valley: (209) 952-3585


    9/22/2008 11:59:40 AM
    Elderly Driving
    When It’s Time to Take the Keys Away
    (ARA) - How would you react if you were sitting in the back seat, one of your parents were driving, and they became slightly confused when it came time to take an exit? Or if they brushed a curb while driving down the road? Most people wouldn’t consider either situation alarming, but what if your loved one got lost on the way to the grocery store or some other place they had been to dozens of times before?

    It happened to 84-year-old “Mary” of Charlotte, N.C., about two years ago. She was supposed to drive herself to a dentist appointment, but somehow ended up about 10 miles away at a post office. Fortunately she remembered her home phone number and was able to call her husband for help. When he arrived, he hugged her and with tears in his eyes told her it was time to take away the keys.

    As the baby boomers age, taking away the keys is a decision more and more of their children and spouses are going to have to make. Safe driving is no longer possible once a person’s vision, hearing and/or reaction time have become impaired by old age; or once diseases like Alzheimers and dementia have robbed them of such cognitive abilities as memory, judgment and understanding.

    “In Mary’s case, it wasn’t the first time she had taken a wrong turn. Fortunately, her husband found the strength to take away the keys, but a lot of people are reluctant to do so because they fear their loved one will see it as a loss of their freedom and dignity. We make sure that is not the case,” says Pat Drea, vice president of Visiting Angels, the agency hired to help Mary just days after she lost her keys.

    Some days the Visiting Angels would play cards with Mary or help her do housework and make dinner; other days she’d drive Mary to doctors’ appointments or the store, or just take her to the park for an afternoon stroll. “Our Visiting Angels did everything possible to make life seem normal that year before Mary entered the nursing home which I’m sure both she and her husband appreciated,” says Drea.

    In addition to helping out at home, Visiting Angels can also be hired as companions for people in nursing homes and assisted living facilities. Their services are covered by most long term care insurance plans.

    Visiting Angels is the nation’s fastest growing franchisor of non-medical senior homecare. The company now has 300 offices across the country. To find the one nearest you, log on to www.visitingangels.com or call (800) 365-4189.

    Courtesy of ARA Content
    9/22/2008 12:09:17 PM
    Taking care of Elderly Parents
    Mom Took Care of You -- Now the Tables are Turned

    There’s nothing like a mother’s love. Whether she was making your school lunch, giving you a pep talk after a disappointment, acting as your biggest cheerleader, or spoiling your kids, Mom was always there for you.

    Perhaps that’s why it is so difficult for grown children to accept the fact that they are not always able to take care of an aging mother themselves. In a perfect world, you would be able to take care of your aging parent in your home or theirs, relying only on family to help you. But the reality is that caring for an aging or ill parent is a full-time job that can take a toll on the caregiver; add to that the demands of raising a family, working, and other responsibilities, and chances are you’ll need a little assistance along the way.

    That’s where Visiting Angels come in. Visiting Angels is a premier provider of in-home care helping all those with short or long term needs. In addition to helping elderly and infirmed adults they care for those with extended illnesses, disabilities and other short or long term personal needs. These caring, experienced caregivers provide up to 24-hour care in the comfort of the client’s own home.

    Unlike most service agencies that assign staff and schedule appointments with little input from their clients, Visiting Angels representatives begin by meeting with potential clients to thoroughly review the specific needs. They talk with involved family members, and when necessary, a person's physician, social workers, hospitals or nursing home staff. Working in conjunction with the family they develop an individualized program to manage the particular needs of each care recipient. They match the client needs to the best possible caregiver and then bring them to the home so that the client can participate in the selection process. Clients who participate in selecting their own caregivers always ensure that the match will be a good one.

    You can be confident that your caregiver is qualified and has excellent references. “Character counts,” says Eric Jensen, one of the owners of the Bay Area Visiting Angels offices. “We build relationships with families and hire only experienced caregivers who pass a rigorous screening process.

    “We want our clients to look forward to a visit by their caregiver,” says Jensen. “That’s why the client is in complete control from start to finish.” After the caregiver has been placed in the home, the company continues its unique system of personalized contacts through telephone check-in and home visits.

    Although Visiting Angels are non-medical caregivers, they provide a vital link in patient care. In cases where seniors are coming home from the hospital or a nursing home, the agency will consult with doctors, nursing home staff, social workers, physical therapists, and of course, the family, to establish each client’s personalized needs. In addition, although Visiting Angels do not dispense drugs, they can help monitor whether the patient is taking their medication.

    In addition to offering companionship, Visiting Angels provides light housekeeping, does errands and shopping, prepares meals, provides transportation, and does anything they can to provide a respite for families dealing with the care of a loved one.

    Visiting Angels has three offices in the greater bay area. For more information on services visit their website www.jmhomecare.com or call (415) 499-1200.
    9/19/2008 1:53:24 PM
    Category List:
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    Alzheimer's Disease and Dementia
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    Written by Visiting Angels


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